PRIVACY POLICY
What type of information do we collect?
We receive, collect and store any information that you enter on our website or otherwise provide. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; identify yourself; E-mail adress; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to navigate off the page. We also collect personally identifiable information (including name, email address, password, communications); payment details (including credit card information), comments, reviews, product reviews, recommendations, and personal profile.
How do we collect information?
When you make a transaction on our website, as part of the process, we collect the personal information you provide to us, such as your name, address and email address. Your personal information will be used only for the specific reasons indicated above or to send you newsletters and information about our products and our company.
Why collect personal information?
We collect this personal and non-personal information for the following purposes:
Provide and operate the services;
Provide our users with ongoing customer support and technical support;
To be able to contact our visitors and users with general or personalized notices related to the service and promotional messages;
To create aggregated statistical data and other aggregated and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with all applicable laws and regulations.
Disclosure of information
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.
How is the personal information of our users stored, used, shared and disclosed?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored via Wix.com data storage, Wix.com databases and general applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company meet the standards established by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover . The PCI-DSS requirements help ensure the secure management of credit card information by our platform and its service providers.
Services provided by third parties
Generally, the third party providers we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
It should be remembered that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to pursue a transaction that requires the services of a third-party provider, your information could then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under the laws of United States, including the Patriot Act.
Once you leave the site of our shop or are redirected to the website or the application of a third party, you are no longer governed by this Privacy Policy or by the General Conditions of Sale and Use of our website.
Connections
You may have to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
How do we communicate with visitors to our site?
We can contact you to inquire about your account, to resolve issues with your account, to resolve a dispute, to collect fees or amounts due, to query your opinions via surveys or questionnaires, to send updates on our company or otherwise to contact you in order to enforce our user agreement, applicable national laws and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text and postal mail.
How can visitors to our site withdraw their consent?
If you no longer wish us to process your data, please contact us at info@texprim.ca or send us a letter at: 7-672 Av Ampère - Laval - H7N 6E6 - Quebec
Updating the privacy policy
We reserve the right to change this privacy policy at any time, so please review it frequently. The changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you know what information we collect, how we use it and under what circumstances, if any, we use it and / or disclose it.
Questions and contact information
If you wish to: access, correct, modify or delete personal information that we have on you, you are invited to contact us at info@texprim.ca or send us a letter at: 7-672 Av Ampère - Laval - H7N 6E6 - Quebec